It is not rocket science to become a manager however, it does takes patience, and some understanding to be a manager. You have to be in control of everything that goes on in your restaurant, hotel, business or whatever you are working in as a manager. You have to set the ground rules, and develop strategies to overcome obstacles that may come your way during the process of your management career. Management is not all about the paperwork it covers a variety of issues that you must find a way to deal with inside your business. It is not just about having bodies in spots to make bonuses. It is about having the right people in the right places at the right time. You have to play the part, look the part, and teach the part of being a manager.
Being a Leader
Being a leader allows you to let other’s see your performance and notate that you are not afraid to do the things that you ask others to do within your business. Employees will not respect you if you are not willing to do the work just like them. You cannot expect people to do what you want them to do if you do not have a great attitude, a great personality, and you do not show them that you are the one in charge. Management needs to delegate responsibilities to everyone instead of just a few employees. By the manager following up on the delegated responsibilities, and coaching them when they do something wrong. Coaching employees in the right way to do something goes a long way instead of yelling, screaming or frustration from the management team.
Being a Motivator
Motivation is the key to success within any type of business. If you cannot motivate your team then you need to look at the situation and come up with a strategy that will work to motivate your team. You have to motivate your team so that they feel like they can accomplish anything that they put their minds too. If you do not motivate your team they will not take the time to do what is necessary to accomplish the goals that you have put in place. Everyone wants to accomplish something during their career. Some employees want more out of their career whether it is to move up within the company, getting a better position, getting a raise or just getting praise for a job well done. Sometimes it does not take that much to let your employee’s knows that they are doing a great job.
Leading By Example
Leading by example is sometimes hard to do because you have to separate business, and personal from each other. You cannot get too involved with your employee’s because that can lead to problems later on down the road. You cannot make rules for each person in your business. You have to keep the same rules for everyone to eliminate favoritism. Favoritism comes in all fashions for example:
- Being out of uniform
- Allowing employees to be late all the time
- Call-ins from the same employees
- Improper call-ins
- Unsatisfactory work
When you allow these types of things from certain employees and not all employees they will not see the leadership that you are supposed to be showing to your employee’s because you are letting some get away with these things and not all. Everyone knows those leaders’ do things without questioning the reasoning behind the madness. Leaders are one of a kind because you do not find many employees who want to be leaders. You will however, find quite a few employees want to follow other employee’s in the wrong direction. When this happens they gang up with each other to see how far you will let them go with whatever they are doing.
Create a Winning Team
In order to create a winning team everyone must be on the same page. Everyone must have the same ideas, and outcomes as everyone else involved. Listening to what other employees have to say about how the business is doing. Sometimes employees have ideas to that go unnoticed because they are too busy worrying about other things. Many employee’s are worried about conversing with other employees instead of the customers. However they should focus that energy onto the customers that come into your business. Customer’s want you to make them feel like they are the only ones that matter.
- Bright smiles
- Team players
Praise Your Team
Praising your team goes a long way in earning the respect that you deserve as a manager. Everyone of your employee’s serves a purpose within your business. Manager’s need to praise the employee’s for the things that they do a good job and is something that you do not see much of in the workplace. Earning respect from your fellow employee’s is a task in itself because you have to show them that you are not going to put up with certain things. By incorporating these items below into your praise of your team it will give them the confidence to do a better job. They will work towards meeting other goals instead of just settling for what they have.
- Making sales goals
- Achieving customer satisfaction
- Atmosphere of the Team
- Doing a good job
- Being a leader
Let’s develop leader’s instead of follower’s within the workplace!